Last Updated: January 30, 2026
1. INTRODUCTION
FDC Construction ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fdcconstructionwa.com, use our services, or interact with us in any way.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
This policy applies to information collected through:
Our website and any related websites operated by us
In-person consultations and site visits
Email, telephone, and text message communications
Social media interactions on Facebook, Instagram, LinkedIn, and YouTube
Our customer relationship management system
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide to Us
We collect information that you voluntarily provide to us when you:
Contact Us or Request Services:
Full name
Email address
Phone number (including mobile phone number)
Mailing address
Property address (if different)
Preferred contact method and times
Enter Into a Contract:
Financial information (for payment processing)
Payment information
Tax identification numbers (if applicable)
Insurance information
Property ownership documentation
Communicate With Us:
Contents of messages, emails, or letters
Photos or videos of your property
Detailed project requirements and specifications
Use Our Website:
Information submitted through contact forms
Newsletter subscription information
Survey responses or feedback
2.2 Information Automatically Collected
When you visit our website, we automatically collect certain information about your device, including:
Device and Usage Information:
IP address
Browser type and version
Operating system
Device type (desktop, mobile, tablet)
Access times and dates
Pages viewed and time spent on pages
Referring website addresses
Search terms used to find our website
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. See Section 8 for more details.
2.3 Information from Third Parties
We may receive information about you from:
Public records (property ownership, permits)
Social media platforms (if you interact with us on Facebook, Instagram, LinkedIn, or YouTube)
Marketing partners and lead generation services
Review platforms (Google, Yelp, etc.)
Subcontractors and material suppliers
2.4 Sensitive Information
We do not intentionally collect sensitive personal information such as:
Social Security numbers (unless required for financing)
Medical or health information
Racial or ethnic origin
Political opinions or affiliations
Religious or philosophical beliefs
If we must collect such information for legitimate business purposes, we will obtain your explicit consent and handle it with heightened security measures.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
3.1 Service Delivery
To provide construction and remodeling services
To communicate about your project
To schedule consultations and site visits
To prepare estimates and proposals
To create and manage contracts
To process payments and manage billing
To obtain necessary permits and approvals
To coordinate with subcontractors and suppliers
3.2 Business Operations
To maintain customer records and project files
To comply with legal and regulatory requirements
To maintain insurance records
To manage warranty claims
To enforce our Terms and Conditions
To protect against fraud and unauthorized activities
3.3 Communication
To respond to your inquiries and requests
To send project-related communications
To provide customer support
To send appointment reminders
To request feedback or reviews
To send newsletters (with your consent)
3.4 Marketing and Advertising
To send promotional materials (with your consent)
To display targeted advertisements through Google Ads and Facebook
To analyze marketing campaign effectiveness
To improve our services and offerings
To conduct market research
3.5 Website Improvement
To monitor and analyze website usage through Google Analytics
To improve website functionality and user experience
To detect and prevent technical issues
To enhance security and prevent fraud
3.6 Legal Compliance
To comply with applicable laws and regulations
To respond to legal requests and court orders
To protect our legal rights and interests
To prevent illegal activities
4. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
4.1 Service Providers and Business Partners
We share information with trusted third parties who assist us in operating our business:
Subcontractors and Tradespeople:
Names, contact information, and project details necessary for completing your project
Material Suppliers and Vendors:
Delivery addresses and project specifications
Payment Processors:
Financial information necessary to process payments (we do not store full credit card numbers)
Technology Service Providers:
Website hosting companies
Mailgun for email communications
GoHighLevel (GHL) for customer relationship management, scheduling, and file storage
Google Analytics for website analytics
Facebook and Google for advertising services
Cloud storage providers
Professional Services:
Attorneys, accountants, and consultants
Insurance providers
Permit and inspection services
4.2 Legal and Regulatory Requirements
We may disclose your information when required to:
Comply with applicable laws, regulations, or legal processes
Respond to subpoenas, court orders, or government requests
Enforce our Terms and Conditions or other agreements
Protect our rights, property, or safety
Prevent fraud or illegal activities
Protect the rights and safety of others
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the new entity or buyer. We will notify you of any such change and give you the option to delete your information before the transfer.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent, such as:
Using photos of your completed project for marketing on our website, social media (Facebook, Instagram, LinkedIn, YouTube), or promotional materials
Sharing testimonials or reviews
Including your project in our portfolio
4.5 Aggregate and De-identified Information
We may share aggregate or de-identified information that cannot reasonably be used to identify you, such as:
Statistical data about our services
Industry trends and benchmarks
General geographic information about our customers
5. SMS/TEXT MESSAGE COMMUNICATIONS
5.1 SMS Opt-In and Consent
When you provide your mobile phone number to FDC Construction, you may have the opportunity to opt-in to receive text messages (SMS) from us. By opting in, you expressly consent to receive automated marketing and transactional text messages at the mobile number you provide.
How SMS Consent is Obtained:
Web Forms: When you submit a contact form, quote request, or appointment booking form on our website that includes your mobile phone number, you may see a checkbox or statement indicating consent to receive SMS messages. By checking the box or submitting the form, you provide express written consent.
Verbal Consent: During phone calls with our team, we may ask for your verbal consent to send text messages. This consent will be documented in our system.
Text-to-Join: You may text a specific keyword (e.g., "JOIN" or "START") to our business number to opt-in to receive messages.
Types of SMS Messages You May Receive:
Transactional Messages: Appointment confirmations, appointment reminders, project updates, scheduling changes, payment confirmations, and service-related notifications
Marketing Messages: Promotional offers, special discounts, seasonal campaigns, new service announcements, and general company updates (only if you've consented to marketing communications)
Message Frequency:
Message frequency varies depending on your project status and preferences
You may receive up to 10 messages per month during active projects
Marketing messages are sent no more than 4 times per month
Message and Data Rates:
Standard message and data rates may apply based on your mobile carrier's plan
FDC Construction does not charge for text messages, but your carrier may
Check with your mobile carrier for details about your messaging plan
5.2 How to Opt-Out of SMS Messages
You can opt-out of receiving text messages at any time using the following methods:
Reply STOP: Text "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT" to any message from us
Reply HELP: Text "HELP" for assistance or more information
Contact Us: Email [[email protected]](mailto:[email protected]) or call 253-240-5771
Written Request: Mail your request to 374 Upland Dr #1st, Tukwila, WA 98188
After you opt-out:
You will receive one final confirmation message acknowledging your opt-out
You will no longer receive marketing or promotional text messages
You may still receive critical transactional messages related to active projects (e.g., urgent project updates, safety notifications)
You can opt back in at any time by texting "START" or by contacting us
5.3 SMS Terms and Conditions
By opting in to receive text messages from FDC Construction, you agree to the following:
Age Requirement: You must be 18 years or older to consent to receive SMS messages
Mobile Number Ownership: You represent that you are the owner or authorized user of the mobile number you provide
Consent Not Required for Purchase: Consenting to receive text messages is not a condition of purchasing any goods or services from FDC Construction
Carrier Limitations: We are not liable for delayed or undelivered messages due to carrier issues
Supported Carriers: Our SMS service works with major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most other carriers
Changes to Terms: We reserve the right to modify these SMS terms at any time. Continued receipt of messages after changes constitutes acceptance
5.4 Mobile Information Sharing and Privacy
We Do NOT Sell or Share Your Mobile Phone Number:
FDC Construction does not sell, rent, trade, or share your mobile phone number with third parties for their own marketing purposes. Your mobile phone number is treated with the same confidentiality and security as all other personal information.
How We Use Your Mobile Phone Number:
Internal Use Only: To contact you about your project, send appointment reminders, provide service updates, and deliver marketing messages (if you've opted in)
Service Providers: Your mobile number may be shared with our SMS platform provider (GoHighLevel) solely for the purpose of delivering text messages to you. These providers are contractually obligated to protect your information and cannot use it for their own purposes
Payment Processors: If you make payments via text message, your number may be shared with our payment processor for transaction verification
Legal Compliance: We may share your mobile number if required by law, court order, or government request
No Third-Party Marketing:
We will never provide your mobile phone number to advertisers, data brokers, or other third parties for marketing
We will never include your mobile number in any data sharing or selling arrangements
Your mobile number will only be used by FDC Construction and our trusted service providers as described above
Mobile Data Security:
Your mobile phone number is stored securely in our GoHighLevel CRM system with encryption
Access to mobile phone numbers is restricted to authorized personnel only
We implement technical and organizational measures to prevent unauthorized access
Mobile numbers are retained according to our data retention policy (see Section 5)
Your Rights Regarding Your Mobile Number:
You have the right to:
Request confirmation of whether we have your mobile phone number on file
Request correction of your mobile phone number if it's inaccurate
Request deletion of your mobile phone number from our system (subject to legal retention requirements)
Opt-out of text messages at any time without affecting other services
Questions About Mobile Privacy:
If you have questions or concerns about how we handle your mobile phone number, contact our Privacy Contact:
Email: [[email protected]](mailto:[email protected])
Phone: 253-240-5771
Mail: 374 Upland Dr #1st, Tukwila, WA 98188
6. DATA RETENTION
6.1 Retention Periods
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Active Projects: We retain all information for the duration of your project and for 10 years after completion for warranty purposes and legal compliance.
Marketing Communications: We retain contact information until you opt out or request deletion.
SMS Opt-In Records: We retain records of SMS consent for a minimum of 4 years to comply with TCPA (Telephone Consumer Protection Act) requirements.
Website Data: Automatically collected data through Google Analytics is typically retained for 2-3 years.
Legal Requirements: We retain certain records as required by state and federal laws, including: Tax records: 7 years Contracts and agreements: 10 years Safety and insurance records: As required by law
6.2 Secure Deletion
When information is no longer needed, we securely delete or anonymize it in accordance with industry best practices.
7. DATA SECURITY
7.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
Technical Safeguards:
SSL/HTTPS encryption for our website (fdcconstructionwa.com)
Encryption of sensitive data in transit and at rest
Secure storage within our GoHighLevel CRM system
Firewall protection
Regular security audits and vulnerability assessments
Multi-factor authentication for employee access
Regular software updates and security patches
Organizational Safeguards:
Employee training on data protection
Limited access to personal information on a need-to-know basis
Confidentiality agreements with employees and contractors
Secure physical storage of paper records
Background checks for employees with access to sensitive data
Third-Party Security:
We vet all service providers for appropriate security measures
We require contractual commitments to data protection
7.2 Data Breach Notification
In the event of a data breach that affects your personal information, we will:
Investigate the breach promptly
Notify affected individuals within 72 hours or as required by Washington state law
Notify relevant authorities as required by law
Take steps to mitigate harm and prevent future breaches
7.3 No Absolute Security
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
8. YOUR PRIVACY RIGHTS
You have the following rights regarding your personal information:
8.1 Access and Portability
Right to Access: You can request a copy of the personal information we hold about you
Right to Portability: You can request your data in a structured, commonly used format
8.2 Correction and Deletion
Right to Correct: You can request correction of inaccurate or incomplete information
Right to Delete: You can request deletion of your personal information (subject to legal retention requirements)
8.3 Restriction and Objection
Right to Restrict: You can request that we limit how we use your information
Right to Object: You can object to certain uses of your information, particularly for marketing purposes
8.4 Opt-Out Rights
Marketing Communications: You can opt out of promotional emails by clicking "unsubscribe" in any marketing email or contacting us
Text Messages: Reply STOP to any promotional text message (see Section 5.2 for details)
Phone Calls: Request to be added to our do-not-call list
Cookies: Adjust your browser settings (see Section 9)
8.5 Withdraw Consent
If we process your information based on your consent, you may withdraw that consent at any time.
8.6 How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: [[email protected]](mailto:[email protected]) Phone: 253-240-5771 Mail: 374 Upland Dr #1st, Tukwila, WA 98188
We will respond to your request within 30 days for general privacy inquiries and within 45 days for data deletion requests. We may require verification of your identity before processing your request.
8.7 No Discrimination
We will not discriminate against you for exercising any of your privacy rights.
9. COOKIES AND TRACKING TECHNOLOGIES
9.1 What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They help websites remember your preferences and improve your experience.
9.2 Types of Cookies We Use
Essential Cookies:
Required for website functionality
Cannot be disabled without affecting site performance
Analytics Cookies:
Help us understand how visitors use our website
We use Google Analytics to track website usage and performance
Advertising Cookies:
Used to deliver relevant advertisements through Google Ads and Facebook
May be placed by third-party advertising networks
Functionality Cookies:
Remember your preferences and settings
Provide personalized features
9.3 Third-Party Cookies
We allow third parties to place cookies on your device for:
Analytics (Google Analytics)
Advertising (Google Ads, Facebook Pixel)
Social media integration (Facebook, Instagram, LinkedIn, YouTube)
9.4 Managing Cookies
You can control cookies through your browser settings:
Block all cookies
Accept only certain cookies
Delete existing cookies
Receive notifications when cookies are set
Note: Disabling cookies may limit website functionality.
Browser Settings:
Chrome: Settings > Privacy and Security > Cookies
Firefox: Options > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
Edge: Settings > Privacy > Cookies
9.5 Do Not Track
Our website does not respond to Do Not Track signals. However, you can still manage cookies through your browser settings as described above.
9.6 Cookie Policy Updates
We may update our cookie usage. Check this policy regularly for changes.
10. THIRD-PARTY LINKS AND SERVICES
10.1 External Websites
Our website may contain links to third-party websites, including:
Material supplier websites
Manufacturer websites
Social media platforms (Facebook, Instagram, LinkedIn, YouTube)
Review sites
Industry associations
We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
10.2 Social Media
We maintain profiles on Facebook, Instagram, LinkedIn, and YouTube. Your interactions with us on these platforms are governed by their respective privacy policies.
10.3 Third-Party Services
We use third-party services such as:
Google Analytics for website analytics
Google Ads and Facebook for advertising
Mailgun for email communications
GoHighLevel (GHL) for customer relationship management and scheduling
These services have their own privacy policies that govern how they collect and use your information.
11. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately at [[email protected]](mailto:[email protected]).
Note: Contracts with minors are not legally binding. All service agreements must be signed by individuals 18 years or older.
12. STATE-SPECIFIC PRIVACY RIGHTS
12.1 Washington State Residents
As a Washington-based company serving primarily Washington residents, we comply with all applicable Washington state privacy laws and data breach notification requirements.
12.2 Other State Rights
While we primarily serve customers in Washington state, if you are a resident of another state with specific privacy laws, you may have additional rights. Contact us to learn about your specific rights.
13. INTERNATIONAL DATA TRANSFERS
FDC Construction is based in the United States and primarily serves customers in Washington state. We do not intentionally collect information from individuals outside the United States.
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and CRM system are located.
14. CHANGES TO THIS PRIVACY POLICY
14.1 Updates
We may update this Privacy Policy from time to time to reflect:
Changes in our practices
Changes in applicable laws
New services or features
Feedback from customers
14.2 Notification
We will notify you of material changes by:
Posting the updated policy on our website with a new "Last Updated" date
Sending email notifications to registered users
Posting notices on our social media pages (Facebook, Instagram, LinkedIn, YouTube)
14.3 Review
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
14.4 Previous Versions
Previous versions of this policy are available upon request by contacting [[email protected]](mailto:[email protected]).
15. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
FDC Construction Mailing Address: 374 Upland Dr #1st, Tukwila, WA 98188 Email: [[email protected]](mailto:[email protected]) Phone: 253-240-5771 Website: fdcconstructionwa.com
Privacy Contact: Viorel Focsa, Founder & CEO Email: [[email protected]](mailto:[email protected])
Response Time: We aim to respond to all privacy inquiries within 30 business days and data deletion requests within 45 business days.
16. SUPERVISORY AUTHORITY
If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with the Federal Trade Commission (FTC):
Federal Trade Commission Consumer Response Center 600 Pennsylvania Avenue NW Washington, DC 20580 Phone: 1-877-FTC-HELP (382-4357) Website: www.ftc.gov
You may also contact the Washington State Attorney General's Office at www.atg.wa.gov
17. ADDITIONAL INFORMATION
17.1 Email Communications
If you provide your email address, we may use it to:
Send project-related communications
Respond to inquiries
Send newsletters (with consent)
Send promotional offers (with consent)
You can unsubscribe from marketing emails at any time by clicking "unsubscribe" in the email or contacting us at [[email protected]](mailto:[email protected]).
17.2 Phone Calls
We may contact you by phone regarding your project or services. If you do not wish to receive calls, please notify us and we will add you to our do-not-call list.
17.3 Photography and Video
With your written consent, we may photograph or video your property for:
Project documentation
Marketing materials posted on our website and social media (Facebook, Instagram, LinkedIn, YouTube)
Portfolio examples
Social media content
You may revoke consent at any time by contacting us in writing at [[email protected]](mailto:[email protected]).
CONSENT AND ACKNOWLEDGMENT
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein.
Last Reviewed: January 30, 2026 Next Review Date: January 30, 2027
Document Control: Version: 2.0 Approved By: Viorel Focsa, Founder & CEO Date: January 30, 2026
This Privacy Policy is intended to comply with applicable privacy laws including Washington state privacy regulations, federal regulations, and the Telephone Consumer Protection Act (TCPA). This document should be reviewed by legal counsel before publication to ensure full compliance with all applicable laws.
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